Great Lakes, often known simply as “Great Lakes,” has been a significant name in the world of higher education finance since 1967.
Based in Madison, Wisconsin, this nonprofit organization has built a reputation for supporting students in their journey through college and beyond.
With a focus on responsible lending and providing resources for financial management, Great Lakes stands out as a steward of educational advancement, helping borrowers navigate the complexities of student loans.
As one of the leading servicers assigned by the U.S. Department of Education to handle federal student loans, Great Lakes assists millions of students and graduates.
Their services guide users through loan repayment options, including income-driven repayment plans, loan consolidation, deferment, and forbearance. This ensures that students are able to manage their education-related debts effectively and maintain good standing in their financial lives.
With user-friendly online tools and a customer-centered approach, Great Lakes acts as a bridge between lenders and the community.
They facilitate the pursuit of higher education while ensuring the right measures are in place to foster a secure financial future.
Great Lakes Borrower Support
If you need assistance from Great Lakes regarding your student loans, reaching out to their customer support is straightforward. They are prepared to address your concerns swiftly.
Contact Information
- Phone Support: For immediate help, call 800-236-4300 during these hours: 7 a.m. – 9 p.m. CT, Monday – Friday.
- Email and Online: Assistance is also available through Mygreatlakes, which offers comprehensive services from payment processing to loan management.
Mail Correspondence
- Payments: For sending loan payments via mail, use the following address:
Department of Education
P.O. Box 530229
Atlanta, GA 30353-0229- General Queries: Direct general mail to
Great Lakes
P.O. Box 7860
Madison, WI 53707-7860Payment Methods
- Automatic Payments: Enroll in autopay to decrease the likelihood of missed payments and avoid late fees.
- Online Payments: Easily make payments through the mobile app or online account.
Additional Information
- Addresses for Alternate Mail: An alternative option for mailing documents is:
Great Lakes
P.O. Box 3059
Milwaukee, WI 53201-3059- Customer Support: For any complaints or disputes, reliable customer support is available via phone and the website.